From 1990s, customer oriented and patient centered approached the accretion in quality of health service became the policy of health system of Iran. Within this new and modern method through which the patient, as well as the client, were considered the center of services. The center could successfully have recruited so many managers and became the basis for customer oriented culture in the hospital.
Advantages:
- Kindness and Sympathy of professional staff
- High Quality service and Safety Culture
- Provide national & international services
- International services:
- Translate all treatment documents for patients
- Set appointment for patients at other medical center
- Easy contact & provide international consultation through internet
Certificates and approvals:
- Certification of IPD for providing the qualified services to the international patients
- The global green award from Other Ways Association –management and Consulting (France)
Semnan Province: Central Iran and Its Beauties
